Genius Support is available to help with setting up devices, recovering Apple IDs, replacing screens, and more. Sign language interpretation is also available through on-demand video service at no cost, with in-person interpreters available by request. Customers can also sign up for demos, buy online for pickup, and pay monthly with 0% APR through Apple Card Monthly Installments.
Customers can connect with Specialists online or schedule one-on-one sessions at the store. The store also offers free sessions for customers to learn more about Apple products they love.
Customers have praised the store workers for their helpfulness and friendly attitude. Workers like Qae, Brit, Tim, Adil, Wilson, and Donte have been commended for their excellent customer service, knowledge, and assistance in making purchases and resolving issues.
Customers have had positive experiences with workers like Qae, Brit, Tim, Adil, Wilson, and Donte who have helped them with purchasing devices, resolving issues, and providing a pleasant shopping experience. Customers have appreciated the workers' knowledge, friendliness, and efficiency.
Customers have expressed satisfaction with the products and services offered at the store, with some customers praising the quality of Apple products and the ease of purchasing and receiving assistance. Despite personal preferences, customers have acknowledged the store's efforts in providing a positive shopping experience.