The front desk staff are described as top notch and wonderful, with the guests mentioning their kindness and helpfulness. They received a 5-star rating for their excellent service.
The bar staff was also top notch, providing excellent service. The guest enjoyed a beautiful and perfect old-fashioned cocktail, highlighting the quality of the drinks and service at the hotel bar.
The guest had a great experience at the hotel, mentioning the convenient location close to downtown Denver and attractions like the Broncos stadium. They also appreciated the easy access to restaurants and transportation options in the area.
The guest mentioned the very nice and muscular security at the hotel, indicating that they felt safe and well-protected during their stay.
The guest found the rooms to be clean and adequately equipped, with a comfortable bed. They noted some signs of wear and tear in the room and bathroom, but overall had a positive experience. The availability of a refrigerator in the room was also mentioned, despite some noise issues. The guest also appreciated the toiletries provided and the helpfulness of the front desk staff.