Communication: The communication at the service center is top notch, ensuring that customers are well-informed throughout the process.
Customer Service: The staff, including Mr. Hoffman and the Service Manager, provide exceptional customer service by checking in with customers and addressing any questions or concerns.
Efficiency: The service center is efficient in fitting customers in for appointments, diagnosing issues, and completing repairs in a timely manner.
Quality of Service: Customers have reported that the services performed at the service center never disappoint, with a focus on addressing warranty issues and ensuring customer satisfaction.
Convenience: The service center offers amenities such as water, coffee, and soda, as well as the option to communicate with mechanics and advisors through video and texting for added convenience.