Basic alterations can be done by in-store tailors within 30 minutes, while more complex alterations can be done within 3 days. Gift cards can be redeemed at all stores except for franchise locations. Refunds are processed within 1-2 days of receiving returned merchandise.
You can change or cancel your appointment via the link in your confirmation email. You can also reach out to Customer Service or your store for assistance changing an appointment.
All unworn, unaltered items can be returned for an exchange or refund within 30 days of delivery. Refunds are processed within 1-2 days of receiving your returned merchandise. You will receive a confirmation email.
Yes, gift cards can be purchased online and in all stores. Physical gift cards purchased in certain stores can only be redeemed in the respective store. Find our gift cards for more information.
Customers had a great experience at the store, with positive feedback about the staff, service, and quality of products. Customers appreciated the helpful staff, quick service, and attention to detail in finding the perfect fit for their needs. The store was highly recommended for those in need of suits or other attire.