The customer had a great experience at the 24-hr emergency vet. They were extremely shaken up but were immediately evaluated by the triage nurse and seen by a tech free of charge. The staff treated them like family and were unbelievably accommodating.
The customer's experience with their dog's TPLO surgery exceeded all expectations. The vet, vet intern, and techs were great at explaining everything, answering questions, and communicating with them every step of the way. Post-op care was explained perfectly and with following doctor's orders, their sweet girl is now back to normal.
The customer's dog has been going to the animal hospital for cancer treatment for the past three months. The medical oncology team has been great, caring for their dog and always happy to see him. The oncologist has been very knowledgeable about treatments, thorough on checkups, and always wants the best for their dog. The staff even scheduled a same day appointment when the cancer came back during treatment.
The customer had a great experience with the staff at the animal hospital. They found the facility to be spotless and every staff member kind and helpful. From the first call and check-in, they received superb care. The staff was ready and willing to work with pet insurance and help navigate payment, making the experience even better.
The customer would highly recommend the vet and their team. They had a great experience with the emergency vet, TPLO surgery, and cancer treatment for their dog. The care, communication, and support provided by the staff were exceptional, and they will continue to bring their pets here for emergency care in the future.
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